Energy Terms and Conditions

Welcome to Energy Casino. These Terms and Conditions govern your use of our website, mobile app, and all services we provide. By completing Energy Casino sign up and creating an account, you agree to be bound by these terms in full. If you do not agree with any part of this document, we ask that you do not use our services. At Energy Casino, we are committed to offering a safe, fair, and transparent gaming environment for every registered player.

Who We Are

Energy Casino is owned and operated by Probe Investments Limited, a company registered in Malta under registration number C51749, with its registered address at No. 2, Triq Geraldu Farrugia, Zebbug ZBG 4351, Malta. We hold a license issued by the Malta Gaming Authority under number MGA/B2C/224/2012, issued on 01 August 2018. This license allows us to legally offer online casino energy services across international markets, excluding jurisdictions where online gambling is restricted or prohibited. Our platform has operated since 2013, and today we serve players through dedicated locales for Poland, Hungary, Finland, and Germany, alongside our International version.

Eligibility and Account Registration

To complete your energy register process, you must be at least 18 years old, or the legal gambling age in your jurisdiction, whichever is higher. During Energy Casino sign up, you must provide accurate, current, and complete information, including your full name, date of birth, address, and a valid method of identification. We reserve the right to verify your identity at any stage, and we may suspend your account until verification documents are submitted and approved.

• You may hold only one active account with us at any time
• You must not register on behalf of another person
• We restrict access to residents of certain countries, including Australia, Belgium, France, Germany, Italy, the Netherlands, Spain, the United Kingdom, the United States, and other jurisdictions listed in our restricted countries policy
• We may close or suspend accounts found in breach of these eligibility requirements

Once your energy login credentials are created, you are responsible for keeping them confidential. We are not liable for losses resulting from unauthorized access caused by your failure to protect your login details.

Bonuses and Promotions

Our Energy Casino welcome bonus and other promotional offers are subject to specific terms that apply in addition to this document. Our Energy Casino new customer offer currently includes a 100% match on your first deposit up to €/$200, along with a 2x Win Multiplier applicable after wagering requirements are met, plus Free Spins scaled according to your deposit amount. These spins are issued on 777 Golden Hit by BF Games, valued at €/$0.10 per spin and valid for three days from crediting.

Wagering requirements for our energy bonus offers stand at 25x the deposit plus bonus amount for eligible slots, and 15x for Free Spin winnings, with a maximum bet of €/$5 during the wagering period. Bonus winnings are capped at €/$5,000, while Free Spin winnings are capped at €/$400. To activate our Energy Casino bonus code offers, you must select the Welcome Bonus tab prior to depositing; choosing NO BONUS will forfeit eligibility.

We also run a Weekly Bonus offering a 50% reload up to €100 on selected slots, claimable twice weekly, along with Energy Chests, a Telegram Giveaway, and various Energy Casino promo code campaigns such as reactoonz-bonus and classic-coupon. Bonus crediting may take up to 48 hours. We reserve the right to amend, withdraw, or cancel any energy casino promo code offer at our discretion, particularly in cases of suspected abuse or bonus fraud.

Loyalty Program

Players who wager on our casino energy platform earn EnergyPoints passively, redeemable at the EnergyShop for cash or EnergySpins. A minimum of 200 EnergyPoints is required for conversion, with every 100 EnergyPoints equal to €/$1. Converted funds carry no additional wagering requirement, and our Game of the Week feature awards double points during promotional periods.

Deposits and Withdrawals

We support a wide range of payment options for your Energy Casino deposit, including Visa, Mastercard, Neteller, Skrill, Paysafecard, Trustly, ecoPayz, and several other local methods depending on your region. Minimum deposit amounts vary by jurisdiction and chosen payment method. For your Energy Casino withdraw request, we apply a closed-loop policy, meaning funds are returned to the original payment method used for depositing wherever possible.

• Minimum withdrawal amounts range from €10 to €20 depending on currency and jurisdiction
• Maximum withdrawal limits are set at €5,000 per 24 hours unless a higher amount is pre-approved
• A 10% administrative charge, minimum €10, applies to withdrawals of unwagered funds
• Processing of withdrawal requests takes up to three business days, with cash-out completion typically within one to five days thereafter

We may request additional verification documents before approving your energy withdrawal, particularly for first-time payouts or larger transactions. Alternative withdrawal methods are only considered after a full assessment by our payments department.

Games and Fair Play

We provide access to over 3,000 games, including Energy Casino slots, table games, video poker, scratch cards, and our extensive energy live casino offering with over 300 live dealer titles. Our Energy Casino blackjack, roulette, baccarat, and poker tables are powered by leading providers such as Evolution, Pragmatic Play Live, and Ezugi. We also feature jackpot slots including Mega Moolah and Divine Fortune, alongside BF Daily Jackpots active each evening. A free demo mode is available on eligible titles for players who wish to try games before wagering real funds.

All games available through our Energy Casino app and desktop platform use certified random number generators, and we regularly undergo independent audits to confirm fairness and compliance with our licensing obligations.

Mobile and App Access

Our Energy Casino mobile app can be installed via Google Play, the App Store, or added directly to your home screen browser shortcut. The energy app mirrors our full desktop game library, allowing you to manage your Energy Casino deposit, claim your Energy Casino free spins, and contact support directly from your device.

Responsible Gaming

We are committed to promoting responsible gambling practices across our platform. We provide tools such as deposit limits, session reminders, self-exclusion options, and access to support organizations for players who may need assistance managing their gaming habits.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our services, including technical failures, connectivity issues, or third-party payment provider delays. Our liability, where applicable, is limited to the amount held in your account balance at the time of the incident.

Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Material changes will be communicated via email or through a notice on our website. Continued use of our services following such changes constitutes your acceptance of the updated terms.

Contact Us

If you have questions regarding these terms, our licensing, or your account, our support team is available 24/7 via LiveChat, email at support@Energy Casino.com, or by phone. We offer support in English, Polish, Hungarian, Finnish, and German to assist players across our supported markets.